Canvas FAQ's
Can’t find the answer to your query in our FAQs? Get in touch via email or give us a call.
Can’t find the answer to your query in our FAQs? Get in touch via email or give us a call.
What is Canvas printing?
Canvas printing is what we’re good at. We take your image file, print it with one of our amazing state of the art printers, laminate it for unrivalled protection against scratching, this even makes the surface wipeable. We then stretch it over a custom made wooden frame and attach a hanger. The results are a perfect canvas ready for you to put on the wall that will last for years.
How long will my canvas last?
Your canvas is made to last as we only use the best quality materials and inks available. We use archival canvas and our inks are highly UV resistant ensuring a colourful, pristine looking canvas that will last for 80+ years in the right conditions. To keep your canvas at its absolute best, it is important for it not to be in direct sunlight for prolonged periods and not to be in contact with heat sources.
What sizes do you do?
Our unique software and manufacturing process means you can choose any custom sizes you’d like for your canvas (within our smallest and largest sizes). You no longer have to conform to set sizes, choose the best fit for your images. We also offer standard sizes and have a list of our most popular sizes available if you want to narrow down your choices.
What is the smallest canvas size you can print?
8in x 8in / 203mm x 203mm / 20.3cm x 20.3cm
What is the largest canvas size you can print?
60in x 36in / 1524mm x 914mm / 152.4cm x 91.4cm
What depth frame options do you have?
You can order your canvas in 38mm or 20mm depths.
What are your prices and where can I find them?
To be updated when the system is up and running
What are the different canvas edge types you offer?
With unlimited edge choices, our easy to use online preview software can show you every option available before you choose.
Choose from:
- Image Wrap
- Mirrored
- Mirrored Blur
- White
- Black
- Coloured – use the colour picker tool to choose any colour from within your image.
What’s the surface finish of your canvases?
Our canvas has a satin matt surface finish. This means the surface has limited to no reflection.
What's the laminated finish on your canvas?
Our canvases are coated with a very special laminate coating that sets us apart from other canvas suppliers. This surface finish is invisible and means the canvases have unrivalled protection when compared with other manufacturers’ canvases. Our finish means your canvas has excellent UV protection and can be wiped clean with no issues with scratching or marking. This is simply the best surface finish available in the canvas printing market.
Can we have canvases without the laminated finish?
All stretched and framed canvases come with the laminate and cannot be ordered without it. However, rolled canvas prints can be ordered with or without the laminate.
How do I hang my canvas up?
Your canvas will arrive with a hanger attached ready to hang on your wall. You can use your preferred wall fixing as the hangers we use will work with all types.
Video link
How do I amend my basket?
If you’ve started your order and placed items in your basket but realise you need to add extra prints or artwork, you can amend the quantities from the basket.
What's your canvas turnaround times?
We aim to get all orders printed and dispatched within 24/ 48 hours.
What are your delivery times?
Delivery times will vary depending on the options you’ve selected at checkout.
How are your canvases packaged?
Our canvases are packaged with layers of bubble wrap containing 30% recycled content or an eco-friendly paper bubble wrap. They are then placed in a brown cardboard box sealed with fragile tape. Every aspect of your order has been thoughtfully designed to be as eco-friendly as possible, using only FSC-certified recyclable materials.
What file types do you accept?
We can print from the following file types TIFF, JPEG, PNG, PDF and HEIC. If your file is not one of these types, you will need to convert the file before uploading.
What colour space should I use for my file?
We recommend your file be in the RGB colour space as this will give you a greater colour gamut (better colours) than CMYK. Choose any of these for great printed results AdobeRGB/ sRGB/ ProPhotoRGB
What colour profile do you print canvases with?
This print profile is available to download to use when soft proofing your canvas prints.
Link to profile
Where can I download your ICC colour profiles for soft proofing my image?
To be added when the system is up and running.
What image resolution should my image be?
We recommend 300dpi for your images. Although it’s not essential, you can simply use our preview software to order and we’ll do the rest.
Can you colour match?
We aim to colour match every image file you upload, however differences can occur, the key is to limit the differences as much as we can. Due to the variety of computer screens available, there may be colour variations from what you see on your monitor/ laptop. We calibrate our Eizo and Mac studio monitors weekly to ensure we see your files as accurately as possible. We’d strongly recommend you also calibrate your screen with a device like the i1 Profiler. This will help you get the correct screen brightness and colours and lets you see closely what we’re seeing. Please note we do not colour correct images, but will contact you if we notice anything abnormal.
How should I size my images for uploading?
You no longer need to size your image before uploading, you can use our website’s preview software to crop or resize your image to exactly what you’d like. However, if you’d like to crop or resize your image to the exact size you’d like the final canvas to be, you can watch our video guide on how to do this in Photoshop – link.
We aim to position your image within 2 mm tolerance of your confirmed preview.
How do I crop or resize my image for canvas in Photoshop?
Watch our video tech guide to help. Video link
What are your canvas prices?
To be updated when system up and running
What are your shipping options and costs?
We offer an extensive range of different shipping options which can be chosen at checkout. These include Tracked 24, Tracked before 1pm and white label drop shipped options.
What is white label drop shipping? (most popular shipping option)
We offer a trustworthy, discreet and fully tracked white label drop shipping service with no extra costs. Shipping your order directly to your customer saves you money, ensures there is no mention of us on the packaging and no paperwork included. We can even include your own flyers or stickers in the order so when your customer receives their order it looks like it has come directly from you. Best of all, it’s easy to do. Select this option at checkout and we’ll do the rest.
Link to delivery pricing chart
Are your deliveries Carbon Neutral?
Our delivery services are fast, reliable and we use shipping companies who are committed to making every delivery carbon neutral.
Where do you deliver to?
We ship to all parts of the UK including Northern Ireland and we offer worldwide shipping options on some products and sizes.
What are your Worldwide shipping costs and restrictions?
Worldwide shipping costs can be found here: link